Términos del servicio

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Terms of Service

Effective Date: February 8, 2025

Last Updated: February 8, 2025

These Terms of Service ("Terms") govern your use of Stone Tech Solutions LLC's website, products, and services. By accessing or purchasing from Stone Tech Solutions LLC, you agree to abide by these Terms.

1. General Terms

  • Legal Entity: This website and related services are operated by Stone Tech Solutions LLC. The terms "we," "our," and "us" refer to Stone Tech Solutions LLC.
  • Jurisdiction: These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law principles.
  • Changes to Terms: We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Continued use of our website or services after modifications constitutes acceptance of the revised Terms.

2. Accounts & Orders

  • Account Registration: Customers are required to create an account to place an order. You are responsible for maintaining the security of your account credentials.
  • Age Restrictions: There are no age restrictions for purchasing our products.
  • Order Acceptance: We reserve the right to refuse any order at our sole discretion.
  • Order Cancellations: Orders may be canceled before shipment. However, credit card processing fees (4%) are non-refundable.

3. Payments & Fees

  • Accepted Payment Methods: We accept all major payment methods, including credit cards, PayPal, and wire transfers.
  • Credit Card Processing Fees: A 4% credit card processing fee applies to credit card transactions. This fee is non-refundable in the event of an order cancellation.
  • Pricing & Taxes: All prices are listed in U.S. dollars (USD). Sales tax may be applied based on the shipping location.

4. Shipping & Returns

  • Shipping Policy: We only ship within the United States. Customers are responsible for providing accurate shipping details.
  • Return Policy: Returns are subject to our Return & Refund Policy.
  • Warranty: All warranties are provided directly by the product manufacturer. We do not offer additional warranties beyond those set forth by the manufacturer.
  • Defective Products: Customers must report any defective or incorrect items within 5 days of delivery by emailing service@stonetechsolutionsna.com with supporting photos and details.

5. Liability & Disclaimers

  • Product Use Disclaimer: Customers are solely responsible for the proper handling, installation, and use of our products. Stone Tech Solutions LLC is not responsible for damages resulting from improper use or handling of our products.
  • Manufacturer Responsibility: Any claims regarding product defects must be directed to the product manufacturer, as we are not responsible for manufacturing defects.
  • Limitation of Liability: Stone Tech Solutions LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services.

6. Dispute Resolution

  • Arbitration Agreement: Any disputes, claims, or controversies arising out of these Terms shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
  • Jurisdiction & Legal Actions: If arbitration is unsuccessful, legal actions shall be pursued exclusively in a court located in the State of Wyoming.
  • Waiver of Alternative Dispute Resolutions: By using our services, you expressly waive the right to any alternative dispute resolution mechanisms, including class actions.

7. Privacy Policy

  • Data Collection: Your use of our website is subject to our Privacy Policy, which outlines how we collect, store, and use personal information.
  • Data Security: We implement security measures to protect customer data, but we cannot guarantee absolute security.

8. Termination

  • Breach of Terms: We reserve the right to terminate accounts, cancel orders, or refuse service to any customer who violates these Terms.
  • Account Deletion: Customers may request account deletion by contacting service@stonetechsolutionsna.com.

9. Contact Information

For any questions regarding these Terms, please contact:

Business Name: Stone Tech Solutions LLC

Address: 30 N Gould St. #10966, Sheridan, WY 82801

Email: service@stonetechsolutionsna.com